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‎11-10-2016 09:02 AM - last edited on ‎11-10-2016 09:06 AM by Retired

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My 110plus wont power up at all. There is power to the electronics module which I can see flashing through the back but nothing on the control panel. Some time ago I had this problem and eventually found an instruction how to reset the printer using a sequence on the control panel buttons but cannot see anything now. Can anyone suggest how I can get this going again? I am sure it is a simple problem in the electronics and not mechanical. I really dont want to junk the printer especially when a replacement is going to be silly expensive

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‎11-10-2016 09:08 AM

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Hello RobRob110plus,

 

Have you tried doing a hard reset? This is done by unplugging the printer while it's on, holding the power button for 60 seconds, and plugging the printer back in.

To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

View solution in original post

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10 REPLIES 10

‎11-10-2016 09:08 AM

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Hello RobRob110plus,

 

Have you tried doing a hard reset? This is done by unplugging the printer while it's on, holding the power button for 60 seconds, and plugging the printer back in.

To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
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‎11-10-2016 09:18 AM

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Hi,

 

Is the attention light on the front on?

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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‎11-10-2016 09:32 AM

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I have done that hard reset to no avail ( although possibly the electronics module flashes a little faster?)

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‎11-10-2016 09:33 AM

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Absolutely no lights on on the front

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‎11-10-2016 09:38 AM

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Hey I tried another hard reset but this time kept the power button pressed whilst I replugged the power in and magic everything kicked into action ( and electronics module steady green light). Many thanks for yrou help. How can I prevent thsi happening again please?

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‎11-10-2016 09:40 AM - edited ‎11-10-2016 09:42 AM

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Hello RobRob110plus,

 

Try following this document:

 

http://h20566.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=1157741&docLocale=en_US&docId=emr_na-c01...

 

@RobRob110plus wrote:

 

Hey I tried another hard reset but this time kept the power button pressed whilst I replugged the power in and magic everything kicked into action ( and electronics module steady green light). Many thanks for yrou help. How can I prevent thsi happening again please?

 

Try looking at the document above, I'm glad you've got this resolved.

To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
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‎11-10-2016 10:19 AM

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Well I thought I had it resolved. I left it running for a while but did not print as it was too far from the connection. So I switched off and replugged in in th correct position but no start again. I then tried the hard reset as before but so far this has not worked. Does this indicate a failing component? and if so can I still get parts?

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‎11-10-2016 10:28 AM

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Have you tried following this document RobRob110plus?

 

http://h20566.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=1157741&docLocale=en_US&docId=emr_na-c01...

To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
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‎11-10-2016 12:47 PM

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HI again. I was following that document you suggetsed about the carriage cover cut outs ( I'm not sure why - they seemed to be fine) but I did notice that there is a small filter element between the carriage rest position and the ink compartment. I found that the seal on this had gone brittle and was rucked up slightly so the filter unit was not quite seated properly.  I removed the rubber seal to get it back properly in place and this seems to have resolved the problem. I am now printing again. How sensitive is that machine!!!

Fingers crossed no futher hiccups

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