cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
AdamRafferty
New member
2 1 0 0
Message 1 of 4
245
Flag Post

Designjet 130nr dying while printing

HP Recommended
Designjet 130nr
Microsoft Windows 10 (32-bit)

Hi all, I have recently been given a hp designjet 130nr that was having issues. Upon powering it up it seemed to be all good but then half way through a test print it just died. Completely dead for about 5 seconds then powered up slightly and then died again.

I removed all power left for a few minutes and plugged it back and exactly the same situation. It's not happening at a specific stage of the print so it's completely throwing me off.

Any help will be really appreciated I will try and attach a video of what is happening to assist potential diagnosis 

 

Thanks in advance 

3 REPLIES 3
Valsimot
Level 12
Level 12
6,887 6,108 812 1,139
Message 2 of 4
Flag Post
HP Recommended

It could be the power supply those models had issues with PS.




My profile on LinkedIn

Was this reply helpful? Yes No
AdamRafferty
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended
Spoiler
Thanks for the response Valsimot, do you know if the problem is with the power cable itself or internally in the printer? 
Was this reply helpful? Yes No
Valsimot
Level 12
Level 12
6,887 6,108 812 1,139
Message 4 of 4
Flag Post
HP Recommended

Not the cable, the power supply inside the printer. The capacitors can go bad on those power supplies and you get random power off during usage.




My profile on LinkedIn

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation