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‎04-03-2019 06:39 PM

HP Recommended
Product: Dell
Operating System: Microsoft Windows 7 (64-bit)

Good Evening,

 

 I purchased a used plotter and am trying to reconfigure the I/O card. Can you reconfigure an I/O card? I have tried the setup according to HP's website and the previous configurations are still present. 

 

Do you suggest I purchase a new I/O card?

 

Thanking you in advance for any assistance and/guidiance you can provide

1 REPLY 1

‎04-07-2019 03:56 PM

HP Recommended

There should be no need to replace the jet direct card unless the card you have is a JetDirect 615 series. This particular card was cursed both by failure prone design and a large number of fake clone cards that were sold. Set the card to DHCP and connect to your network.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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