• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Dell
Microsoft Windows 7 (64-bit)

Good Evening,

 

 I purchased a used plotter and am trying to reconfigure the I/O card. Can you reconfigure an I/O card? I have tried the setup according to HP's website and the previous configurations are still present. 

 

Do you suggest I purchase a new I/O card?

 

Thanking you in advance for any assistance and/guidiance you can provide

1 REPLY 1
HP Recommended

There should be no need to replace the jet direct card unless the card you have is a JetDirect 615 series. This particular card was cursed both by failure prone design and a large number of fake clone cards that were sold. Set the card to DHCP and connect to your network.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.