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‎04-03-2019 06:39 PM

HP Recommended
Product: Dell
Operating System: Microsoft Windows 7 (64-bit)

Good Evening,

 

 I purchased a used plotter and am trying to reconfigure the I/O card. Can you reconfigure an I/O card? I have tried the setup according to HP's website and the previous configurations are still present. 

 

Do you suggest I purchase a new I/O card?

 

Thanking you in advance for any assistance and/guidiance you can provide

1 REPLY 1

‎04-07-2019 03:56 PM

HP Recommended

There should be no need to replace the jet direct card unless the card you have is a JetDirect 615 series. This particular card was cursed both by failure prone design and a large number of fake clone cards that were sold. Set the card to DHCP and connect to your network.

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