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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Designjet 500 plus canvas printing

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12-20-2017 09:05 PM
Hello, recently bought designjet 500 plus 42" second hand, i was trying to print on canvas, i noticed that there are media settings on the front panel so i choose the canvas set since im printing on a canvas but the problem is that the black is not printing only the CMY head, i tried the other media set and all the colors and black are printing fine
01-20-2018 11:36 AM - edited 01-24-2018 12:32 PM
Use the Matte paper setting* in the Enhanced Colors menu**, located at the bottom of the paper type menu on the control panel.
Black ink is not used on photo media because it is a pigment ink. Pigment ink has grains that won't penetrate the micro porous top layer on gloss or semi gloss paper, the pigment just lays on top of the paper and will rub off.
In enhanced color paper mode, the printer does an excellent job on photos. But again, the only photo quality setting that will use the black pigment is Matte, because the pores are large enough for the pigment to soak in.
*VERY IMPORTANT: If printing on real canvas using the Matte setting, be sure to turn off the paper cutter. The canvas may destroy it. Use a sharp knife like a box cutter or Exacto to cut the material.
**The Enhanced Color setting in the paper menu (located all the way to the bottom of the menu items) is only available if you have upgraded to the latest firmware, which is A.04.02
01-26-2018 03:23 AM
thanks, i did tried that but the problem is that the canvas setting is much more brighter color than the matte setting, i tried adjusting the color on the file but the matte settings print color is a bit well... seems too dull, canvas set is good the only problem is that the black is only composed of yellow cyan and magenta which is i need to print the file in RGB mode, i cant print on cmyk cause there is no black at all in canvas set, but still, thank you!
05-05-2018 09:59 AM
Yep! Did tried that, but the colors are still dull compared to canvas set. Also someone told me to try use a ripper software such as onyx or dtp, they say that it can print on brighter colors. I just dont want to spend some cash on softwares that im not sure will be useful, maybe i'll try to find sime trial software to see if its working just as they say, anyway thank you for the reply.
05-05-2018 10:13 AM
I just tried printing on coated canvas. I have the standard dye colors, but I got a substantial increase in color saturation by moving all the sliders in the driver to the right.
It might be worth a try for you.
Under the Color tab in the driver, click Advanced Color Settings, and move all of the sliders all the way to the right, including the Lightness slider.
My only other suggestion would be to increase color saturation in your graphics app, and increase the brightness by about 25%. This is what I do when printing on heavy coated or matte materials.
05-05-2018 03:10 PM
Myself used dj500 dj800 printers to print on canvas & result quite satisfactory.
try my steps :
After you loaded the canvas roll.... chose canvas on display panel... it won't cut.
then run color calibration on that canvas roll... only first time & later on if you use
same & no need to do it.
Download the HP DJ500/DJ800 icc profile.... then when you print & use the
HP DJ500/800 glossy icc profile ( even you use mat media )
You can experiment with other icc profiles & pick the one you like.
After you printed on mat canvas & as you said it looked dull.. go to homedepot &
buy the rustoeum glossy varnish UV ... use a roller to apply... it will make day & night
difference.