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‎11-11-2022 06:07 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a Designjet 650C that works very well for the drawing I make.

I moved it (in the same room) and it stopped printing.

For awhile, the printer was grayed out . I reinstalled the driver several times, trying a little tweak each time,  until I saw that it was no longer grayed out.

It's named - HP Designjet 650C(C2859B) by HP (Copy 2). I deleted Copy 3, 4 & 5. 

I still can't get a print.

Last night the power was out for a 1/2 hour. The printer was on this morning. When I started my desktop, the print job printed.

Now I can't get anything printed again.

Not sure what I should do.

 

 

Category:
3 REPLIES 3

‎11-11-2022 08:00 PM

HP Recommended

How are you connecting the printer and the computer?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-12-2022 04:28 AM

HP Recommended

USB .

When I install the driver I choose USB0002 . I've tried USB0001 and switching where it's plugged in. 

Tried as many different things as I could. 

Thank you for responding.

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‎11-12-2022 07:49 AM

HP Recommended

Thank you for helping.

I have it printing now.

1 person found this reply helpful
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