• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎11-27-2021 05:55 PM - last edited on ‎11-29-2021 06:49 AM by Retired

HP Recommended
Product: Designjet 800
Operating System: Microsoft Windows 7 (64-bit)

My plotter has started leaving a few random black ink globs (large dots) on the paper, looking like shredded debris.

It's generally on the start of the plot.

Any ideas on this?

 

 

Category:
4 REPLIES 4

‎11-29-2021 09:55 AM

HP Recommended

Faulty printhead or possibly excess waste ink on the service station (far right of carriage). 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎12-01-2021 09:44 AM

HP Recommended

service station spittoon overflow

I was an HP Customer Engineer from 1995-2002.
During this time, I serviced contract and warranty calls within the Northern Indiana area. When I left HP, I took my HP Designjet service experience and started my own business servicing out of contract plotters. Designjetpartsfast.com was launched in 2009. With over 20 years Designjet experience, I can help you resolve issues you are experiencing with your Designjet Printer.
Was this reply helpful? Yes No

‎12-03-2021 08:35 AM - edited ‎12-03-2021 08:35 AM

HP Recommended

regarding the service station spittoon, I replaced a short time ago.

Was this reply helpful? Yes No

‎12-03-2021 08:38 AM - edited ‎12-03-2021 08:39 AM

HP Recommended

Looking closely at the carriage belt, there is some minor fraying and perhaps a bit of material is shedding, so maybe it could be little pieces of rubber from the belt contaminated with ink. Odd that it's only black spots though.

Belt is original so perhaps 15 to 20 years old. New one is on order.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.