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horpeter
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Message 1 of 2
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Flag Post

Designjet T125 Paper Dismatch

‎03-30-2021 10:47 PM - edited ‎03-30-2021 10:49 PM

HP Recommended
Product: Designjet T125
Operating System: Microsoft Windows 10 (64-bit)

Hi People!

 

I have a Designjnet T125. Whatever I want to print in A3 or A4 from Corel, Microsoft Word, PDF or whatever I get the error Paper Mismatch requires to be printed on 297mm but the printer is currently using 209mm. Please choose among these options. If I click on Print anyway, it prints only on half of the page. I reset to factory settings, but the error continoues.167517504_530575894591408_50994575814723215_n.jpg

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Repairatrooper
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Message 2 of 2
Flag Post

‎04-01-2021 11:33 AM

HP Recommended

May be an orientation issue. A4 is 210x297. Sounds like the document is trying to print landscape instead of portrait or vice versa. 

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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