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HP Recommended
HP Recommended
The cutters on this series commonly suffer from a cracked gear in the cutter mechanism that prevents proper operation. Usually it will also be much noisier than normal. Your options are to replace the cutter if the gear is broken or purchase a replacement 3rd party gear. To confirm this, you need to remove the cutter and then open it and inspect the gears.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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