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HP DesignJet T650 36-in Printer

After replacing the main board in my Designjet T650 I'm getting an error "The printer has detected an error. Restart the printer and retry the operation. If the problem persists please contact HP support. Event Code: 0059-0191 Any ideas as to what can fix this? Restarting does not do anything. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Did you only replace the main board or did you replace multiple components?  This error occurs when you replace both the main pca and the NVM backup pca at the same time. To recover you need to swap the backup NVM by installing the old one and then turning on the machine.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1
HP Recommended

Did you only replace the main board or did you replace multiple components?  This error occurs when you replace both the main pca and the NVM backup pca at the same time. To recover you need to swap the backup NVM by installing the old one and then turning on the machine.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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