-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
2
0
0
HP Recommended
Designjet won't boot at all, sticks at boot screen. Reboot attempted multiple times, LCD screen is blank or sticks on HP logo.
Tried rebooting with network cable unplugged (Plotter has a static IP ) but the same result.
Have had one blue screen with power icon and D90xxx number as attached
Unable to find anything online relating to this code
HP Recommended
Try an OOB reset. This clears any settings and sets the unit back to factory state. This is the a suggestion from my HP troubleshooting pages.
Power off the machine, then power on while holding down the power button until the lights around the control panel light up. Then press home>back (back arrow)> home>home.
You should then see a blue screen with options in the four corners. Press menu, then press next until the screen displays OOB reset, then press Ok. Unit should then reboot and go through setup again.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
2
0
0
HP Recommended
274
38
19
HP Recommended
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
