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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Designjet Z6100 2 Beeps, Black rectangle on startup.
Create an account on the HP Community to personalize your profile and ask a question
04-02-2017 08:57 AM
SMPBELOIT, yep I've got a few bucks into this. I think it's going to be one of those jobs that I loose money on. The one difference in yours and mine is I only get one beep. I've tried the memory thing like everyone suggested and everything else and always get the same results.
04-04-2017 10:37 AM
The HDD has to be from HP as it is setup as suggested earlier for specific printers and the Firmware resides on the HDD.
A store bought HDD with the same specs will not work.
that has been my experience anyway.
Good Luck,
RoyK
04-04-2017 10:56 AM
RoyK, that is my experience as well. The guys at LPS Computer https://www.lpscomputer.com said this:
"Yes, it does include the firmware. It's nearly plug-and-play. You have to install the HDD, power on, the machine reconfigures the OS to its liking, then you usually receive a 79:04 error, then you power the machine down, restart. Now it will boot normally, giving two beeps."
Which worries me a little because the 2 beeps is what I"m getting now....
I'm excpecting the drive in the next 2 days. I'll keep you all posted.
04-05-2017 03:27 PM
I'm so HAPPY to say that my problem is solved and my printer is back up and running. It was the hard drive. And yes, you need one with the firmware on it. I ordered mine from LPS Computers and it was super fast shipping and they were very helpful. Thanks all for your help!
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