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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
D-McD
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Solved!

Designjet t610 Ink Level Utility

HP Recommended
Designjet T610
Microsoft Windows 8.1 (64-bit)

MY Hp Utility will not keep track of ink levels for me anymore.  It tells me 'Unavailable'.  It is not on a network and is connected via USB.  I really need this app to work!  I do not want to have to go to the printer every day to check levels.  I want to be notified when ink levels are low.  This happened when I recently got a new computer.  The store tech downloaded current drivers from the internet.   I hope someone can help. Thank you!

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Mikeg81
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You might want to continue on your new post

 

http://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-and-Digital-Press/T610-Ink-Level-Utilit...

 

Yes I'm sure.

 

I you believe that this used to work before, have you try to get a computer with the sate OS you used to have to test and emulate the enviroment?

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc

View solution in original post

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Mikeg81
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Hi,

 

If you are using non HP ink you will get that info.

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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D-McD
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Thank you for your reply, however I was not using HP ink before and was still getting ink levels via hp utility?  It only stopped after getting the new ccomputer.  Are you sure that is the reason?

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Mikeg81
Level 10
Level 10
2,276 2,174 113 233
Message 4 of 4
Flag Post
HP Recommended

You might want to continue on your new post

 

http://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-and-Digital-Press/T610-Ink-Level-Utilit...

 

Yes I'm sure.

 

I you believe that this used to work before, have you try to get a computer with the sate OS you used to have to test and emulate the enviroment?

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc

View solution in original post

Was this reply helpful? Yes No
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