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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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HP Recommended
HP Recommended
Try cleaning the contacts on the cartridge itself and the contacts in the ink slot where the cartridge plugs in. Power off the plotter, remove the cartridge and use a water moistened cotton swab to clean the contacts, make sure everything is dry before reinserting the cartridge and staring the device back up.
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