Designjet z 6200 problems getting paper loaded due to not lining up with blue line

[Ricosuave123]

Cant get paper to  load due to not lining up to blue line. Is there a diagram for the exact location of the line sensor?

[Repairatrooper]

Try a different roll of paper. I have seen issue where a roll is not wound straight and this will cause rejection issues. The line sensor is typically mounted on the printhead carriage and it will scan the edge of page, advance paper and scan again and compare the offset. If too great it will ask for reload. Also make sure that you have the end caps on the paper rod reasonably snug against the paper. Also look closely at the black fixed paper holder as I have seen issues where people load the paper by dropping the roll on the black end and is shears off the retaining screw and allows the roll to move too far to one side.

[Ricosuave123 · Accepted solution]

Great advice! I have seen every one of those issues arise.

My problem is resolved. But by a method I would have never guessed. Another operator came over and used compressed air

in the little platen holes. He attributes the vaccuum pressure as the culprit. I'm pretty skeptical but who cares.

It worked! Thanks!