-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Designjet450 Blnking Media Light

Create an account on the HP Community to personalize your profile and ask a question
12-18-2016 12:28 PM
Solved! Go to Solution.
Accepted Solutions
12-18-2016 02:00 PM
12-18-2016 12:56 PM
On these machines the sensor on the right side of the carriage is known to weaken over time. It may or may not be your issue. To see if it is your issue, turn off the plotter and with no paper in the plotter turn the plotter on and tell us if it comes to ready or you get the mark encoder error where you have to hit the cancel button to get the plotter to give you the load media light. If you have to hit the cancel button the link below is the item you need.
12-18-2016 01:46 PM
12-18-2016 02:01 PM - edited 12-18-2016 02:04 PM
Bit confused by your posts. Just tell me when you turn off the plotter and turn it back on with no paper loaded does it immediately come to load paper being lite after it finishes booting. In other words you do not have to do anything and the load media light comes on. Just saw you latest post and happy it is now working. What you describe is common where the first time you try and load the paper it rejects. Most times if you have the top cover up and something stuck in the cover switch on the right you will see the carriage move all the way over then back and then it sort of stops in the middle of the media and rejects the paper. That issue is usually casued by the sensor array I gave you the link. It will also usually only happen the first time and then when you try to load again it accepts the media.