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‎09-08-2020 01:58 PM

HP Recommended
Product: Deskjet Plus 4152

I have been trying to set up my new printer for a total of three hours now. I have tried almost everything online as to how to connect my printer for the first time. I’ve tried the app on my phone and computer and nothing works. I don’t know where to go from here. It will configure my printer but then after I put in my wifi password it says it is “taking longer than normal to connect” and doesn’t work when I retry. 

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19 people had the same question
1 REPLY 1

‎09-08-2020 02:22 PM - edited ‎09-08-2020 02:40 PM

HP Recommended

@ashlynb 

 

Consider:

 

Printer is dual bandwidth.

If router is dual bandwidth:  Set router to broadcast on both bandwidths.

Consider naming each of your SSID networks (one each for 2.4GHz and 5.0GHz) with a different name.

Connect the printer to the 5GHz SSID

 

 

 HP gallery

Unbox and Set Up the HP DeskJet 2700 and DeskJet Plus 4100 Printer Series | HP Printers | HP

 

Technology Tips - Gallery

How to set up your printer...

HP DeskJet Plus 4152 | 4155 printer Unbox Setup Connect to 5Ghz Load paper Print/Scan alignment page

and

HP Deskjet Plus 4152 |4155 |4158 : Connect Printer to 5GHz network with HP Smart on Win 10 computer

and

HP Deskjet Plus 4152 |4155 |4158 : Download & Install HP Full featured Software on a Win 10 computer

 

 User Guide

Chapter 3, Starting on Page 21

 

Unless you are using it, Wi-Fi Direct should be OFF.

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet Plus 4152 All-in-One Printer 

 

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Dragon-Fur

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