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09-08-2020 01:58 PM
I have been trying to set up my new printer for a total of three hours now. I have tried almost everything online as to how to connect my printer for the first time. I’ve tried the app on my phone and computer and nothing works. I don’t know where to go from here. It will configure my printer but then after I put in my wifi password it says it is “taking longer than normal to connect” and doesn’t work when I retry.
09-08-2020 02:22 PM - edited 09-08-2020 02:40 PM
Consider:
Printer is dual bandwidth.
If router is dual bandwidth: Set router to broadcast on both bandwidths.
Consider naming each of your SSID networks (one each for 2.4GHz and 5.0GHz) with a different name.
Connect the printer to the 5GHz SSID
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Unbox and Set Up the HP DeskJet 2700 and DeskJet Plus 4100 Printer Series | HP Printers | HP
Technology Tips - Gallery
How to set up your printer...
HP DeskJet Plus 4152 | 4155 printer Unbox Setup Connect to 5Ghz Load paper Print/Scan alignment page
and
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HP Deskjet Plus 4152 |4155 |4158 : Download & Install HP Full featured Software on a Win 10 computer
Chapter 3, Starting on Page 21
Unless you are using it, Wi-Fi Direct should be OFF.
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet Plus 4152 All-in-One Printer
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