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08-19-2021 10:54 AM
I have recently bought a new HP computer tower and upgraded to Windows 10 64-bit from Windows 10 32-bit. My Designjet 110 plus wide-format printer which used to work perfectly in Windows 10 32-bit, would not work in the new version of Windows 10. I have installed the driver provided by Windows and I am sure that I have done no mistake. I have also uninstalled and reinstalled the same driver but to no avail. I have tried in vain to research the issue and all the information that I could gather is that this model is no longer supported. Now, it is well known that Windows OS is backward compatible and I cannot understand why I cannot find a driver which is compatible with Windows 10 64-bit. Can anybody suggest how I may resolve this problem, please? Thanks in advance for any response.
08-20-2021 09:46 AM
Interesting that the printer worked under Windows 10 32 and I? don't know how because there are no drivers for Windows 10 in any version nor for the previous windows 8 versions neither, the Designjet 110 plus was only compatible under Windows 7, maybe using that driver can be installed as workaround, or try the universal print driver as well.
08-23-2021 02:14 AM
I have solved the problem using HP Print and Scan Doctor. At first this software did not work because one of its files was corrupted. However, when I uninstalled it and reinstalled it on my PC, HP Print and Scan Doctor fixed my driver for my Designjet 110 Plus in no time. Now my wide-format printer works perfectly even with Windows 10 64-bit OS.
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