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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Error 21.1:10 - T1200ps

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12-29-2023 08:27 PM
This error appears just about to complete initialization.
Does it refer to prime motor or the other motor in service station?
Any ideas?
Thanks
Solved! Go to Solution.
Accepted Solutions
01-03-2024 08:33 AM
The 22 error is the left ISS (ink Supply Station). Check on line for a service manual which will tell you how to test but likely you will need to replace the ISS.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-02-2024 08:29 AM
Hi @hriosm,
Welcome to the HP Support Community
I understand you are facing an issue Error 21.1:10 - T1200ps with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.
01-02-2024 12:32 PM
The 21.1.xx errors refer to the primer motor according to service documentation.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-03-2024 08:33 AM
The 22 error is the left ISS (ink Supply Station). Check on line for a service manual which will tell you how to test but likely you will need to replace the ISS.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.