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‎01-31-2018 03:48 AM

HP Recommended
Product: Designjet 800PS
Operating System: Microsoft Windows 7 (64-bit)

We are getting the following error code, what does it mean and how is it fixed?

 

System Error: 22:10

Severe Error:0x40d003

task:tNvmTrans

File: NVMTrans.c

Line: 1693

 

Tried rebooting without ink installed, machine goes through it's paces even trimming off the paper roll, then throws up the 22:10 error

 

any help much appreciated.

 

2 people had the same question
2 REPLIES 2

‎01-31-2018 05:27 AM

HP Recommended

Bob from LPS did a pretty good video of this with explanation.

 

https://www.youtube.com/watch?v=Qgr8yspgF8w

 

Has any work been done on the printer lately?  If so, you'll want to check connections as well.

 

You might first try removing all the ink cartridges and turning on the printer, then insert the ink cartridges one at a time as the printer asks for them.

 

Could just be a dirty ink station too.  Check the right hand support leg to see if ink is running down, indicating an overflowing ink station.

 

Post back what you find when you get time.

I don't work for HP....I just repair their printers.
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‎01-31-2018 08:09 AM

HP Recommended

Ink Supply Station failure.

Replace the Ink Supply Station

C7769-60148

 

 

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