• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP Designjet T1300 PostScript E-Printer
Microsoft Windows 10 (64-bit)

Hello community, I have the error 55:10 in my plotter HP Designjet T1300, when I restart it the plotter start to load but before arrive at 100% it stops and shows me the error on the screen. I was reading about this error and it is a problem with the line sensor. Any idea to fix it?

Thanks

2 REPLIES 2
HP Recommended

Did you ever manage to resolve this error? we are also having the same issue and there is little help online on this particular plotter.

HP Recommended

Problem with the Line Sensor. The product has detected a failure to access the Line Sensor EEPROM.

1. Switch the power off from the back of the product and disconnect the power cord. Reconnect the power cord and power on the product. 2. Perform the Carriage Test to troubleshoot the problem further. 3. Check the Line Sensor connections to the Carriage PCA. 4. Replace the Line Sensor. 5. Replace the Carriage PCA.

 

According service manual Line sensor (55) must be replaced (10) - see (page 79)

https://shared.swissparts.ch/Manuals/HP/Plotter/HP%20Designjet%20T790,%20T1300,%20Z5400,%20T2300.pdf

Thats all by the book 🙂 couldn't help more 🙂

Cheers 🙂

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.