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‎04-14-2020 07:12 AM

HP Recommended
Product: HPZ 5200

Hi all,  I have a HPZ5200 Design Jet. Just replaced the PrintMech Board and as soon I fired it up I get the 59.2:00 Contact HP Support message.  Any ideas as to what to do please?

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‎04-21-2020 01:54 PM

HP Recommended

Hello

 

Its because the installed PrintMech is reused you need to install a new one. do you have the ref of printMech? and a picture of error code? you can load it into wetransfer

I am an HP Employee.
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