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‎10-11-2018 08:34 AM

HP Recommended
Product: HP Desginjet Z6800
Operating System: Microsoft Windows 10 (64-bit)

My output prints have been fuzzy (ghosting) really bad.  When I load in my Heavyweight WR Polypropylene paper the printer cannot color calibrate or align the printheads.  What can I do to resolve this issue?

 

Kathy United
3 people had the same question
2 REPLIES 2

‎04-24-2019 03:20 AM

HP Recommended

Did you ever get this resolved? I have a similar issue on canvas. Looks like one of the printheads is faulty (R-MK) and won't align properly. I have replacements arriving later on to see if this resolves the issue.

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‎04-24-2019 05:45 AM

HP Recommended

Embedded SpectroPhotometer (ESP) contaminated by aerosol, it's broken or no connection with it (like cut-off cable etc.)...make printhead tests also... ESP Must be replaced (as described in service manual)...

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