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‎01-30-2017 12:07 PM

HP Recommended
Product: T520 e plotter
Operating System: Microsoft Windows 7 (64-bit)

I'm getting the error code B3CB66AE on the plotter input screen.  I'm assuming its the old "blue screen of death". Does anyone know what the code refers to?  If I need to replace the main board, I have an old model CQ893-64001. Will the newer main boards be compatible? Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2017 11:06 AM

HP Recommended
@Mikeg81 wrote:

Hi,

 

Isolate the printer, remove ink cartridge, printhead and paper

Try another power cable and power outlet

 

If the issue persist use the CQ890-67105 USB New Module with F/W SV 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=E1AD3E9E1F58403DA3412CF475D95B16&SearchIn=P...

 

Good news, that's a lot cheaper than the Main PCA 🙂

 

Mike, solution worked perfect. Back to burnig through rolls of paper. LOL!

Thanks, Bob

View solution in original post

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3 REPLIES 3

‎01-30-2017 12:13 PM - edited ‎01-30-2017 12:29 PM

HP Recommended

 

 

Hello 

youdo not need to replace the main board 

All blue screen errors BXXXXXXX  are becuse  HP Designjet T520 Encrypted chip failed 

You have to replace it 

It is on the mainboard $_1.JPG

Was this reply helpful? Yes No

‎01-30-2017 12:58 PM

HP Recommended

Hi,

 

Isolate the printer, remove ink cartridge, printhead and paper

Try another power cable and power outlet

 

If the issue persist use the CQ890-67105 USB New Module with F/W SV 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=E1AD3E9E1F58403DA3412CF475D95B16&SearchIn=P...

 

Good news, that's a lot cheaper than the Main PCA 🙂

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Was this reply helpful? Yes No

‎02-20-2017 11:06 AM

HP Recommended
@Mikeg81 wrote:

Hi,

 

Isolate the printer, remove ink cartridge, printhead and paper

Try another power cable and power outlet

 

If the issue persist use the CQ890-67105 USB New Module with F/W SV 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=E1AD3E9E1F58403DA3412CF475D95B16&SearchIn=P...

 

Good news, that's a lot cheaper than the Main PCA 🙂

 

Mike, solution worked perfect. Back to burnig through rolls of paper. LOL!

Thanks, Bob

Was this reply helpful? Yes No
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