• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about cartridges, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DesignJet T2300 PostScript Multifunction Printer

Error code 02.1:10 T3200designjet printer won't initialize fully and ad 64% throws that error code.
I have replaced the power supply and HDD earlier this year. 
Please help. 

1 REPLY 1
HP Recommended

After you replaced the power supply and the hdd, did that fix the problem for awhile and then it just started throwing this error code up?

 

Here's a link for the service manual for the T2300:

https://www.printertec.com.br/arquivos_download/dsjt2300.pdf

 

The error code points to a problem with the carriage or the connecting cable to the carriage.  There should be some diagnostic tests in the service manual to help pinpoint the problem.

 

Let us know what you find.

I don't work for HP....I just repair their printers.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.