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PlotHead
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Error code 0b000d

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1055cm plus
Microsoft Windows 10 (64-bit)

My plotter had some issues with the printhead path which I was able to fix and get through initialiazation and to the "load paper" step of startup. When I loaded he paper, the plotter shut down. When I restared it, the error 0B000D 00000005 came up. I know the soluiton would be to replace the electronics module but I was curious if anyone else has had this problem and knows of any other causes that may be looked at before replacing the module. Any help would be greatly appreciated!

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rasheddul
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According to the HP support site the 0b000d error is:This system error normally appears during initialization and indicates a 24-Volt source test failure. A main cause of this error is a shorted scan axis motor and/or a faulty Electronics module.

 

The 0B000D error indicates that the 24VDC is missing. The most likely cause is that the power supply has gone south. Another possibility is that the scan motor is shorted. Unplug the scan (carriage motion) motor and power up. If you get a different error, replace the motor. http://www.lpscomputer.com/p-2299-c6074-60419-designjet-1050c-1055cm-carriage-motor.aspx If it stays the same, replace the power supply. http://www.lpscomputer.com/p-3297-designjet-1050c-1055cm-power-supply.aspx

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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PlotHead
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Thank you so much for the advice! I did what you said to do and the error was the same after disconnecting the scan motor. However, I decided to test the 24v supply at the connection end of the wiring harness coming off the power supply and my meter reads 23.0-23.1VDC. I also tested the scan motor by attaching jumper wires from the harness connector to the unplugged end of the motor. By just tapping the wire to make the connection sent the carriage scooting across the rails. If the 23VDC output is causing this error then I will go ahead and order a new one. Do you know if that 1v will throw that 0b000d code? Thank you again for your time and advice! 

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pbrooks259
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Too little, too late, but:    Plothead, you smoke plotters? Well, maybe you did smoke this one.

 

How did this end up? What was it?  Usually this is a blown fuse (top left on main pca) caused by a poorly connected or bad trailing cable. Or maybe the trailing cable is not connected. But there could be other causes--Ink Supply Station board, Y-axis motor, or possibly X-axis motor.

 

Usually, You can simply replace the fuse and replace or properly insert the trailing cable. You should test the resistance at the test points above the fuse 1st. 100 (I think it is 100, or maybe 50 to 100) or more ohms means all is connected fine. Less than that indicates you still have a problem that could result in the fuse blowing again.

 

You must address the cause, if applicable, or you will simply blow another fuse.

 

This bulletin? addresses it:    http://www.computercarefiles.com/TWI_Docs/bpp90151/default.html

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pbrooks259
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Sorry, got my "OB...."s confused. I was focused on the one typically caused by the trailing cable--0B0006.

 

But the document link is still applicable.

 

Usually in my experience the OB000D has most often been caused by a shorted out scan axis motor or one drawing too many amps. I THINK for me once it was caused by a bad ISS board.

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