• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Hp designjet 5500

hello hp community! I got a problem with my hpdesignjet 5500! At the initialization state,this error code appears ; 0B0008  0000001.

Please what is the way faward?I'm a techicien of designjet 500/800

1 REPLY 1
HP Recommended

Hi @Roland1cam19 

 

The printer is reporting this error because is not detecting the cooling fan, you need to test the cooling fan in the main PCA.

I am an HP employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.