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HP Recommended
HP Designjet T520
macOS 10.14 Mojave

Hi, 

 

Every time i try to use the roll on this printer a paper error occurs. The printer cannot detect that there is any paper there. 

Any thoughts on how to fix this? 

 

Thanks,

Amy 

1 REPLY 1
HP Recommended

It could be paper sensor:

https://support.hp.com/sg-en/document/c04582439

 

 




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