cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Amy97
New member
1 0 0 0
Message 1 of 2
199
Flag Post

Error loading paper roll

HP Recommended
HP Designjet T520
macOS 10.14 Mojave

Hi, 

 

Every time i try to use the roll on this printer a paper error occurs. The printer cannot detect that there is any paper there. 

Any thoughts on how to fix this? 

 

Thanks,

Amy 

1 REPLY 1
Valsimot
Level 12
Level 12
6,318 6,301 751 1,057
Message 2 of 2
Flag Post
HP Recommended

It could be paper sensor:

https://support.hp.com/sg-en/document/c04582439

 

 




My profile on LinkedIn

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation