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- Firmware Upgrade for designjet T120

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03-12-2022 04:38 AM
Product: HP Designjet T120
Operating System: Microsoft Windows 10 (64-bit)
I am trying to upgrade firmware for designjet T120 using HP upgrade utility while connecting my laptop to the printer with USB cable. When I launch the Upgrage utility, it gives a message that 'Queue not installed. Please install queue. Firmware not upgraded'
Can anyone guide me how to resolve this?
1 REPLY 1
03-12-2022 10:04 AM
Is the plotter installed on the laptop? Most HP update programs like this require the printer to be installed and fully functional on the laptop, which usually means using HP drivers.
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