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Dear forum members, for some time now I have been prompted to log in with Google Authentication when accessing the Jobs (Aufträge) or Consumption (Verbrauch) menu on my Designjet. Has anyone seen this message?
I have already spoken to a technician at a system house. He says that he has never seen this message before.
The plotter is at the university and students have access. Could it be that someone has tampered with the plotter? Where else can this prompt come from and how do I get rid of it? I am the administrator of the plotter and it is actually protected with an admin password.
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I have never run into this and do not have one in front of me I can check. My suggestion would be to see if possibly domain authentication is enabled for admin functions. I do not know if that is supported on the design jets but is on other HP products.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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