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I have a question about the new version of HP Click.
Previously, the file format (A2, A1, A0, etc.) or the specific dimensions (for non-standard sizes) were displayed next to each drawing on the left-hand side.
I didn't have to click on every drawing preview just to see its size.
Sometimes I’d be printing, say, 50 A3 or A2 drawings, and I could tell the format at a glance—or just by scrolling down a bit to see the next files.

Now, the drawing size is visible in only one place—why make things so difficult? :)
You have to go through all the previews in HP Click just to check the file sizes... HP Click loses its functionality this way.
Is there a setting for this in the current version?
The same goes for the layout on the left: instead of always being a top-to-bottom list, it would be nice to have small icons or tiles if you expanded the panel to the right.
Direct Print Plus actually looks better in this regard now. :)
1 REPLY 1
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Hi @GODZIRO 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand your concern. From the workflow you described, being able to view paper sizes such as A3, A2, A1, A0, or custom dimensions directly in the file list provides a smoother way to review large print batches before sending them to the printer.

 

Based on the information currently available for HP Click version 4.10.38, I could not find any documented setting that restores the previous behavior of displaying the drawing size next to each file in the left-hand file list. 

 

The available HP information for version 4.10.38 does not indicate a configurable option for showing paper size or dimensions in that panel.

 

At this time, you may check the following within HP Click:

  1. Open HP Click and select the Settings or Preferences menu.
  2. Review any available options related to:
    • User Interface
    • File List
    • Preview Panel
    • Job Information
    • Layout View
  3. Verify whether an alternate view mode is available for the file panel.

 

If those options are not present, the current interface design may be operating as intended in version 4.10.38, where the media size information is shown only for the selected file rather than alongside every file in the job list.

 

Your suggestion regarding:

  • Displaying paper size directly beside each file name.
  • Allowing a tile or thumbnail view when the left panel is expanded.
  • Making it easier to identify mixed-format jobs without opening each preview.

is very reasonable for high-volume DesignJet workflows, especially when managing dozens of drawings at once.

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


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