Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎04-12-2023 02:00 PM

HP Recommended

I use HP Click software to send pdfs to our  HP Designjet T790 printer.

It worked fine, until updating Windows 10 to Windows 11 and then using HPclick, first the printer disconnects, then the pc disconnects from network (wired) and the computer must be restarted to become reconnected again. I tried updating the Printer drivers, Windows 11 and HP Click, still no luck.  Any suggestions?

10 people had the same question
Recommendations
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.