HP Click Too Much SNMP Requests

[james_hic]

When HP Click is running, it sends SNMP requests every 5 seconds to all the plotters that I'm connected to. When we have 15-20 people with HP click installed, that a continuous barrage of SNMP traffic that is killing our network overhead. Is there any way to slow these down to say one every 5 minutes? It isn't necessary to pole our plotters that much. Maybe a registry setting? The settings in the software are extremely bare.

[Kuroi_Kenshi]

Hi @james_hic,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

We're looking forward to helping you get back up and running! 

Best regards,

Kuroi_Kenshi

[james_hic]

Sure thing. Here you go. (but please note, this is not a machine issue. It's an issue with HPClick software)

[Kuroi_Kenshi]

Hi @james_hic,

Thank you for the response.

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We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Kuroi_Kenshi