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HP PageWide XL 4200 40-in Multifunction Printer with Top Stacker
Microsoft Windows 11

When HP Click is running, it sends SNMP requests every 5 seconds to all the plotters that I'm connected to. When we have 15-20 people with HP click installed, that a continuous barrage of SNMP traffic that is killing our network overhead. Is there any way to slow these down to say one every 5 minutes? It isn't necessary to pole our plotters that much. Maybe a registry setting? The settings in the software are extremely bare.

3 REPLIES 3
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Hi @james_hic,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


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HP Recommended

Sure thing. Here you go. (but please note, this is not a machine issue. It's an issue with HPClick software)HP_PageWide_XL4200.png

HP Recommended

Hi @james_hic,

 

Thank you for the response.

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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