• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎09-15-2025 11:55 PM

HP Recommended
Product: HP Click
Operating System: Microsoft Windows 11

Our Windows Defender for Business deteced that the following files are have some security issues.

 

Files:

c:\users\xxx\appdata\local\hpclick\app-4.3.27\resources\app\appdata\win64\libcrypto-3-x64.dll

c:\users\xxx\appdata\local\hpclick\app-4.3.27\resources\app\appdata\win64\jdfprintprocessor\libssl-3-x64.dll

c:\users\xxx\appdata\local\hpclick\app-4.3.27\resources\app\appdata\win64\jdfprintprocessor\libcrypto-3-x64.dll

 

With following CVEs:

CVE-2024-12797

CVE-2023-4807

CVE-2024-6119
CVE-2023-5363

CVE-2024-2511

CVE-2024-13176

CVE-2023-6237

CVE-2023-5678

CVE-2024-0727

CVE-2024-9143

CVE-2024-4603

CVE-2024-4741

CVE-2024-5535

 

So please update this files with an update of your software HP Click.

4 REPLIES 4

‎09-16-2025 01:48 AM

HP Recommended

Have you installed the latest version that was released on Sept. 8th? Also note that this is a user to user support forum not a direct conduit to HP support.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎09-16-2025 02:54 AM

HP Recommended

Yes my installed software version is 4.3.27 from 8.Sep.2025

Was this reply helpful? Yes No

‎10-05-2025 11:33 PM

HP Recommended

In 4.3.29 the openSSL Version is also 3.0.10

Was this reply helpful? Yes No

‎11-07-2025 02:04 AM - edited ‎11-07-2025 02:05 AM

HP Recommended

In 4.4.59 from 3. Nov 2025 the openSSL Version is still 3.0.10

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->