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‎11-11-2022 02:15 AM - last edited on ‎11-11-2022 10:19 AM by Retired

HP Recommended
Product: HP Designjet T830

Hello everyone,

 

For some time im using Designjet printer with the HP Click tool.

im working on a remote cloud server and have that public IP whitelisted on the designated ports in the firewall so that i can use HP Click (drag & dop printing) on the remote cloud server.

 

Since a week i was migrated to another host/cloud server and since then the HP Click does not work correctly anymore.

I have whitelisted the new IP and i can make a connection with the printer from the new cloudserver.

It even starts to print, but when i comes to a certain point it just hangs for a few minutes, prints another inch and cuts off an incomplete printjob.

 

Im at loss whats going on, i have tested this already with several other systems and whitelisted their IPs.

All are going fine, but not from the new server.

 

Does anyone have an idea where i need to look for?

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