HP DESIGNJET T2530 SHOWS ERROR 63:20, DOES NOT TAKE COMMAND AFTER 2-3 PRINTS

[KUMAR_JI]

we are using hp designjet t2530 in out office and it has started showing error 63:20 recently. sometimes it takes 2-3 commands and then stops printing or sometimes it hangs up. can you please tell me what may have caused the problem and how to solve it.

[Jorge70]

Hello.
You do up grade the firmware to last version.

[Jorge70]

Hello.
You do up grade the firmware to last version.
Before replace the network cable.
I hope helps.

[davidzuts]

Problem Description: Input/Output problem through the network interface of the Formatter
Corrective action: Try the following:
1. Switch the power off from the back of the product and disconnect the power cord.
Reconnect the power cord and power on the product.
2. Check that the Network cable is correctly connected to the Formatter.
3. Check that the product has the latest firmware version. If not, update the firmware to the
latest version.
4. Replace the Formatter. See Formatter on page 381.
NOTE: For Revision B printers the Formatter and Hard Disk are replaced as a single part.

[Mark91975]

How can I tell if Rev A or Rev B?

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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