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‎09-25-2024 11:36 AM - last edited on ‎09-25-2024 02:53 PM by Retired

HP Recommended

HP DJ T520 Keeps showing the following error (have linked to a video showing the problem)

[Content Removed]

- Carriage Jam: The print carriage cannot move. Open the ink cartridge access door and remove any jammed paper and then press Ok.

 

I have verified there is no jammed paper, cleaned the carriage path, lubricated, and replaced the encoder strip but still get the error. I was wondering if anyone had any ideas?

 

 

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2 people had the same question
3 REPLIES 3

‎09-25-2024 11:52 AM

HP Recommended

Service station does it move freely, maybe the carriage is hitting the service station.




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‎09-25-2024 01:47 PM

HP Recommended

Thanks for the feedback. I will take it apart and check to see if it moves freely.

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‎09-25-2024 02:24 PM - last edited on ‎09-25-2024 02:53 PM by Retired

HP Recommended

I checked to see if the service station is moving freely and it is. Not sure what this could be...it has me stumped (see video)

 

[Content Removed]

 

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