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hI

Hello,

I have an HP DesignJet HD Scanner CQ654A using the original CTX7 touchscreen PC with Windows XP Professional SP3.

The scanner is detected through IEEE 1394 / FireWire as:

HP Scanner - IEEE 1394 SBP2 Device

Windows detects the hardware, but the device has a yellow warning because the HP scanner-specific driver and software are missing.

I am looking for the original HP DesignJet HD Scanner software and drivers required to operate the CQ654A under Windows XP, including the scanner application, IEEE 1394 / SBP2 driver, calibration and maintenance utilities, and required configuration files.

I understand that the original scanner software may be associated with HP part number CM770-60006, DesignJet Scanner Software DVD Version 17.

I already have a working Windows XP installation, so I primarily need the scanner software and drivers rather than another copy of Windows XP.

If anyone has the original installation files, recovery media, drivers, or software from a working CQ654A, I would appreciate your assistance.

Thank you.

ED_IDEALNET_0-1789593203801.png

 

1 REPLY 1
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Based on the model number you quote, the complete install is available for download.

Is there a reason you do not want to use the current system?

 

https://support.hp.com/ie-en/drivers/hp-designjet-hd-pro-scanner/7101538

 

 

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