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‎01-11-2017 02:29 PM

HP Recommended
Product: DesignJet T2500
Operating System: Microsoft Windows 10 (64-bit)

I get error code 22.0:00 when the DJ T2500 is initializing. I have updated the firmware and still getting error code.

1 person had the same question
1 REPLY 1

‎01-12-2017 02:15 PM

HP Recommended

 

 

 

Error Code 22.0:00 is related to the ink supply station on the service station side.

 

1. Hard Reboot : Turn off the printer at the front panel, switch at the back and unplug the power cord.  With the cord unplugged hold down the front panel power button for about 10 seconds.  (Blue light on the button should light up and then fade off)

 

2.Under the diagnostics menu, perform the Ink Delivery System Test to troubleshoot further.

 

To enter diagnostics, when you turn on the printer.. when the Home icon lights up press and relase it, should blink 4 times...when all 6 LED icons light..  Press Cancel - Home - Help.. One at a time in that order.  They shoud all blink 6 times which lets you know you are entering diagnostics,, if they dont blink power down and try again,

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