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‎06-12-2023 02:24 PM

HP Recommended
Product: HP DesignJet T2600 36-in PostScript Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

This is the same issue as the following article that was never resolved:

Printer Preferences - Document size - HP Support Community - 8440961

 

When selecting the printer properties from Microsoft Office (365 apps), the document size options are greyed out. 

Capture.PNG

 

We have tried the following:

- Reinstalling the printer driver to the latest

- Reinstalling an older printer driver

- Adding the printer locally to the device instead of over the network

 

None of the above mentioned have resolved the issue. 

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