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‎10-27-2023 12:18 PM

HP Recommended
Operating System: macOS 10.14 Mojave

When printing graphical images every1.25" I get a line on the paper in the same ink color but looks impressed into the page.  If I could attach and image that might help but can't figure out how to do that.  I have cleaned the heads all cartridges are good.

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1 REPLY 1

‎11-11-2023 08:27 AM

HP Recommended

I don't work for HP or speak for them, Just a shooter and a printer.

Sounds like your paper advance calibration is off for your paper and you are experiencing what is called banding. Go into settings and find paper advance calibration (I have a different designjet so I cant tell you which menus to go through.)

I think you increase the advance percentage to reduce banding.

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