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- HP DesignJet T830 scan2network Share Win 2k22 Server issues

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11-06-2023 04:16 PM
Hi
We got a new Windows 2022 Server. When trying to configure Scan2Network, I always get following error: Incorrect credentials. Check your username/password and try again. Password and Username are correct (tested several times). The rights on the Share are correctly set. I tried \\IP\Folder1\Scanner_T830 as well as \\IP\Scanner_T830. My Windows server says following:
Status: The attempted logon is invalid. This is either due to a bad username or authentication information. (0xC000006D)
SPN: session setup failed before the SPN could be queried
SPN Validation Policy: SPN optional / no validation
On the printer itself are SMB1/2/3 active. I've tried also to deactivate the older protocolls. Without success. SMBv1 is activated.
I've executed as well following PS-commands:
Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB1 -Type DWORD -Value 1 -Force Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB2 -Type DWORD -Value 1 -Forc
I also set manually by GPO the NTML behavior. Also no success...
Any ideas, what could resolve my issue?
Thanks and regards
Marcel
11-08-2023 10:16 AM
For the user name are you using the FQDN login or just a user name.
Example: domain\username (where domain may be an actual domain or just the workstation where the folder is located)
compared to just: username
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.