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I can get to the web host on this printer but I can not do anything that requires admin log in. I cant get to Network settings if I needed to.  I can not access anything in security.  The error is 

You are not authorized to see this page.
  • Check that you have not accidently set Caps Lock, or changed the keyboard layout.
  • Contact your system manager and ask for access.

We apologize for the inconvenience!

How do set a admin password? 

 

1 REPLY 1
HP Recommended

A couple of firmware revisions ago a security change installed a random password if there was not already a password set when the firmware was applied. If it is the random password you can view that password on the status page on the control panel of the printer.

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