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‎02-18-2025 05:37 AM

HP Recommended
Product: HP DesignJet T1700 44-in Printer

After I updated the printer with the latest firmware, it now requires a username and password. The printer had an old FW that did not need a username and password to access the FW update page.
Tried to update the FW to solve another problem.

 

What is the default username and password?

 

Best regards,

Henning

Category:
1 person had the same question
3 REPLIES 3

‎02-18-2025 06:44 AM

HP Recommended

HP chose to start enforcing password requirements and this is documented in the firmware update read me file that few people actually read before updating.  The default is a random unique code that you should be able to see on the control panel of the printer.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎02-18-2025 09:32 PM

HP Recommended

Thanks for the information.

If they had a read me file before about this they should include it again, there is no such file or information on the latest update unfortunately.

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‎02-18-2025 10:05 PM - edited ‎02-18-2025 10:06 PM

HP Recommended

Had to look myself, there is a hyperlink in the release notes to information on the new password enforcement.

 

https://support.hp.com/soar-attachment/386/col83208-release_notes-juno-20241218.html

 

https://support.hp.com/us-en/document/ish_10845712-10843634-16

 

Posting links above in case someone else with this issue sees this thread.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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