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HP Recommended
HP DesignJet 111 24-in Printer with Roll
Microsoft Windows 10 (64-bit)

Hi.

I have the Hp Designjet 111large format printer which I need for my work as an interior designer. HP have deemed it OK not only to discontinue the printer, but now make it obsolete, and at the same time discontinue all ink supplies support etc.

I am now left with a large printer I cannot use and which is worth nothing, meaning I have to either go out and spend a large amount on a new printer, or continually go elsewhere to get prints done. Absolutely no help or support from HP.

Would just be interesting to know what others in the same situation are doing, or have done?

Many thanks.

Simon

2 REPLIES 2
HP Recommended

This will not make you feel better but will explain what is going on. Typically based on rated page volumes a printer like this being used to it's design specs will reach end of serviceable life in 5-7 years max. At that point, wear on bushings and motors make it uneconomical to service. Not everyone will use a printer to the designed volume so often people will wind up in your position of having a printer that is still relatively "new" but support is been discontinued because at 11 years old, a large percentage of these machines have probably already been retired. Much like the 1994 car my son bought, he has lots of problems finding parts for it, but it only has 120K kilometers on it, so far from worn out. As well technology has come a long ways and ink formulations have changed, such is the double edge sword of technology. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

"I am now left with a large printer I cannot use and which is worth nothing".

 

What are you looking for to make it work for you?


Reasoning well explained by RepairTrooper.  After manufacturers deem a product obsolete, the after-market picks up the demand for supplies.  Check Ebay for parts, ink and printheads.  There's always a work around if you don't want to invest in a newer model.

I don't work for HP....I just repair their printers.
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