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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- HP Designjet 130

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05-22-2019 08:01 AM - edited 05-22-2019 08:03 AM
Hi
I am currently having an error message appear with the flashing tool icon on a HP Design jet 130. I have looked into the manual and I am not able to see any images which represent this problem.
Please see the attached image,
Please help any ideas
Thanks
Maz
Solved! Go to Solution.
Accepted Solutions
05-22-2019 12:59 PM
A carriage issue could be as simple as some waste paper in the travel path of the print head. Open the top cover and check for any obstructions or debris.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
05-22-2019 10:47 AM
It's not listed in the list of error codes, but it seems that you have 02:10 carriage assembly problem.
https://support.hp.com/ee-en/document/bpp03841
05-22-2019 12:59 PM
A carriage issue could be as simple as some waste paper in the travel path of the print head. Open the top cover and check for any obstructions or debris.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
05-23-2019 11:19 AM
Hi
Thank you all of the people that I have responded very grateful for all your help.
The issue code was correct.
Also the carriage issue was also correct.
It turns out the carriage area where the print head is located the clip some how got stuck under the HP's metal frame from the inside. After carefully removing it and placing the clip back on with a help from a colleague the issue was fixed.
Thank you
Maz
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