-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
10
0
1
HP Recommended
I found a piece to what I believe is something that goes with the Service Station Assembly sitting in the printer. I am trying to put it back where it goes but am running into issue. I am attaching 2 photos. One of the piece and one of where I think the piece goes. I can't seem to move the 'tray' where I believe the piece fits on to. I have to top cover off and the right side cover off as well. I can see the Service Station Assembly, but the tray seems to be locked in place. Any help would be greatly appreciated
HP Recommended
It's impossible to put a fallen piece back ink without complete disassembly of the service station.
Those 4 white plastics on part are hooks that need to be hooked back in, ( not sure can't remember for sure it's possible that there are one or more springs) and you can't move service station ( don't even try to force move) because you have motor and several plastic gears that are used for movement.
Step 1 remove service station and disassemble it first, you can find service manuals with illustrated instructions on google.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community