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‎01-10-2024 10:36 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP Designjet T210 code B86C609E came up when cleaning print heads and 'stuck' with blue screen - Can't get off that screen with code. Plots had small gaps (regularly spaced) so I ran clean print heads - and stopped gave me this code. Not finding it anywhere. 

2 people had the same question
1 REPLY 1

‎02-13-2024 03:10 PM

HP Recommended

I had the same exact thing (with identical code) happen to me when cleaning the printheads of a DesignJet T630.  I unplugged the printer then plugged it back in.  It booted normally, but then informed me that I turned off the printer incorrectly (one is supposed to use the power button as indicated on the code's blue screen of death).  

 

Then I was able to clean the printhead (several times) without further incident - in my case the black printhead was super clogged.  But I got it cleaned up.

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