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‎11-04-2021 01:34 PM

HP Recommended
Operating System: macOS 10.13 High Sierra

My new T830 scans without issue in ANSI C and D size and the resulting PDF files show all of the borders. When I attempt to print at 100% scale some or all of the borders are missing. Is this a limitation of the printer? If this cannot be solved the machine is of no use to me.

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1 person had the same question
1 REPLY 1

‎12-05-2021 09:04 AM

HP Recommended

Look to see if hp.com has address this issue with a firmware update.

I was an HP Customer Engineer from 1995-2002.
During this time, I serviced contract and warranty calls within the Northern Indiana area. When I left HP, I took my HP Designjet service experience and started my own business servicing out of contract plotters. Designjetpartsfast.com was launched in 2009. With over 20 years Designjet experience, I can help you resolve issues you are experiencing with your Designjet Printer.
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