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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Yes and the most common issue is ink pollution on the carriage sensor. Open the right door and check for excessive ink around the service station, in particular there is a small brush that cleans the sensor. Excessive ink is an indicator of a printhead leak and it will need to be replaced. If the brush is covered in ink you may need to replace the service station as well as the brush is delicate and does not tolerate cleaning very well. While you have the service station out you can clean the sensor on the bottom of the printhead. The only other common failure is an oops sensor but if you see excessive ink the head is your problem.
Here is a document I wrote a while ago on the subject: https://community.spiceworks.com/how_to/159305-designjet-t730-830-unable-to-load-paper?from_group=29
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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