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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Mikeg81
Level 10
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2,276 2,174 113 233
Message 11 of 20
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Hi,

 

That means that the HardDrive is not beed recognized by the printer.

 

Try reseating the cables with the pinter off and then turn it back on.

 

If you keep having the same problem the best will be to replace the hardrive.

 

Make sure you install a new HDD. Here is the part number

Q6651-60068Hard disk drive assembly - Includes holder and screws

 

Best regards

 

Mike G

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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rasterchamp
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Message 12 of 20
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Thank you I will try that. and if is not the hard drive ? any other suggestion ?
Thanks for all the help.
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Mikeg81
Level 10
Level 10
2,276 2,174 113 233
Message 13 of 20
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Hi

 

There is a 99% a problem with the HDD

If that does not fix it, could be a problem with the Main PCA or the PSU.

 

Before you continue replacing parts, make sure you have a working HDD.

 

Best regards

 

Mike G

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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rasterchamp
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Message 14 of 20
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Thank you Mike
I will get and replace HDD this weekend and see if that works.
Thanks for the help
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Mikeg81
Level 10
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Message 15 of 20
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any time
Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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TheGrinch
New member
1 1 0 0
Message 16 of 20
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Our plotter isn't getting that far. Here is the link to the video. https://youtu.be/uEYcDv_c_8sTroubleshooting steps already taken are in the desciption and I will repeat here:

  1. This is what I've done so far: Notes on desk
  2. Removed back covers and blew out all the dust & lint
  3. Verified Power supply fans are spinning
  4. CPU fan does not spin (Thermostat?)
  5. Removed and reset all connectors on main board
  6. Removed and reset memory chips
  7. Removed and checked main board battery (3.1V)
  8. Reset HDD connectors
  9. Tried using my USB Bridge adapter but would not pass data from old hard drive.
  10. Picked up another HDD but have not tested.
Any other thoughts?
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Mikeg81
Level 10
Level 10
2,276 2,174 113 233
Message 17 of 20
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Hi,

 

You need to replace the CPU fan.

 

Here is the part number Q1271-60160 CPU Fan assembly

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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Sapphirecreates
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Message 18 of 20
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hey i have an L26500 that is doing the exact same thing, tried what was suggested but still doing it.. heeeeellppppp

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IanGeorge19
Level 1
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Message 19 of 20
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Hey guys ... I need help!! mine has the same issue with 7 times beeps sound .. I’ve check all connections from the formatter area to the HDD.. all looks fine .. but it still has that 7 beep sound and front screen just blue with that black square box .. HELP!! 

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kevin-t
Retired
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20,511 12,997 325 735
Message 20 of 20
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Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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